terms & conditions


Please read these terms and conditions of use ("these "Terms of Use") carefully before using or accessing the L'Queen Website (WEB). Your access to and use of the L'Queen Website is subject to the following terms and conditions and all applicable laws.

By accessing and using the L'Queen Website, you would be signifying your assent to these Terms of Use. If you do not agree to these Terms of Use, please do not use the L'Queen Website. These Terms of Use may be amended or modified, or new conditions may be imposed, at any time. Any such changes or additions will be reflected by posting the amended version of the Terms of Use on the L'Queen Website. You are therefore responsible for regularly updating or familiarising yourself with the changes made to these Terms of Use by checking the L'Queen Website regularly. Your continued access of the L'Queen Website following the posting of changes to these Terms of Use will mean you accept those changes.


1.1. The Website at http://www.lqueen.fr is owned managed and/or operated by L'Queen Pte Ltd ("L'Queen").

1.2. The L'Queen Website is solely for your personal use and for information purposes only. All content, material, information, data or opinions accessible via the L'Queen website are provided by L'Queen "as is" and without warranties of any kind, either express or implied, to the fullest extent permissible and subject and pursuant to applicable law.

1.3. It is your responsibility to ensure that the jurisdiction you are resident in or from which you access the L'Queen Website permits you to access and use the L'Queen Website and any services provided by L'Queen via/in L'Queen Website. By accessing and using the L'Queen website and any services provided by L'Queen via/in L'Queen Website, you represent and warrant to L'Queen that the jurisdiction you are resident in or from which you access and/or use L'Queen Website permits you to access and/or use L'Queen website and any services provided by L'Queen via/in L'Queen Website.


2.1. Information found or comprised in the L'Queen Website is the property of L'Queen, or other information or service providers and are confidential or the subject of copyright or other applicable moral or intellectual property rights. Visitors to the L'Queen Website may not reproduce, hyperlink to, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the information found in the L'Queen Website in any manner without the express written consent of L'Queen, or use such information or services for any unlawful or unauthorised purpose.

2.2. Permission is granted to electronically copy and/or print hard copies of pages from the L'Queen Website solely for the visitor's own personal non-commercial purposes only. Any other use of the L'Queen Website or information or services found in the L'Queen website is strictly prohibited, unless the written permission of L'Queen is first obtained.

2.3. All rights in the following images/information belong to L'Queen and/or are licensed for L'Queen's use. You may only use, reproduce, retransmit, disseminate, distribute, publish, broadcast, circulate or exploit the following image/information for your own personal non-commercial purposes which is lawful (and not for any other purpose), with full acknowledgement of our rights. You agree to indemnify and hold L'Queen, its affiliates, members, directors, officers and employees, harmless from any claim, demand or cost (including solicitors' fees on a full indemnity basis) due to or arising out of or in connection with (a) any breach of the foregoing terms of use; (b) any infringement of any rights or intellectual property rights; (c) any action taken or omitted to be taken in good faith by L'Queen pursuant to any instructions, notice or request by you; or (d) the enforcement of L'Queen's rights as necessary.


3.1. L'Queen is concerned about the integrity of the L'Queen Website when it is accessed in a manner solely determined by third parties or viewed in a setting solely created by third parties. Specifically, L'Queen is concerned with activities such as linking to an internal or subsidiary page of the L'Queen Website that is located one or several levels down from the home page of the L'Queen Website ("Deep Linking") and the incorporation of any part of the L'Queen Website as part of your own web page ("Framing"). Deep Linking to or Framing any part of the L'Queen Website or any similar activity may not be carried out by you unless you have first obtained the express written permission of L'Queen to do so.


4.1. You also may not take any action that imposes an unreasonable or disproportionately large load on the L'Queen Website, or the associated infrastructure supporting the L'Queen Website (including any computer or software systems supporting the L'Queen Website). In particular, you are prohibited from using any robot, spider, automatic device, manual process, software or routine that may interfere with the proper operation of the L'Queen Website. You are also prohibited from obtaining or attempting to obtain any information, material or content made available or provided through the L'Queen Website through any means not intentionally made available or provided for through the L'Queen Website.


5.1. L'Queen makes no warranty or representation as to the accuracy, correctness or completeness of any information furnished on the L'Queen Website. L'Queen makes no warranty or representation, express or implied, as to the results to be attained by any person from the use of the information or services found or comprised in the L'Queen Website. L'Queen also makes no warranty or representation as to merchantability, satisfactory quality, or fitness for a particular purpose or use with regard to such information or services.

5.2. L'Queen does not warrant that any feature or function comprised or accessible via the L'Queen website will be uninterrupted or error-free, that defects will be corrected or that the L'Queen Website or that the computer system supporting the L'Queen Website is free of any virus or other harmful elements. Access and reliance of any content, material, information, data or opinions accessible via the L'Queen Website by you is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the storage or download of any such content, material, information, data or opinions.

5.3. The allocations of liability mentioned in these Terms of Use, including those mentioned in this clause 5.3, represent the agreed and negotiated for understanding of the parties with respect to L'Queen's liability. You acknowledge that the limitations set out in these Terms of Use (including this clause 5) are integral to the consideration payable to L'Queen for providing the L'Queen Website and that if L'Queen were to assume any further liability beyond what is set forth in this clause 5, such consideration would be substantially higher.

5.4. Notwithstanding anything in these Terms of use, L'Queen shall not be liable, whether under tort or contract, for any damages, losses or expenses suffered or incurred by visitors, including direct, consequential, incidental, special, or indirect damages, or loss of profits or trading losses, arising from or otherwise resulting directly or indirectly from:

a.any government restriction, war, strike, industrial action, civil commotion, national disaster or any other event or circumstances beyond L'Queen's control; and

b.any failure of any computer hardware, application software or software utilised in relation to or in respect of the provision of the L'Queen Website or any interruption, interference, delay in respect of or loss of use or access to the L'Queen Website due to technical difficulties or outages that may affect L'Queen or any other party's computer, communications or power systems or supplies, even if L'Queen has been advised or is aware of the possibility of such damages, losses or expenses arising.


L'Queen collects personal information such as your name, email address, birth date, gender, address, contact information, occupation, credit card and other payment information, and personal interests and preferences ("Personal Information") when you:

1. Visit the web pages on the Website that can be accessed without the need for registration; 2. Subscribe to our mailing list for either email subscription or postal promotions; and 3. Submit a comment, question or feedback to us using a "Contact Us" or similar feature on the Website, send us an email, or in any other way, submit Personal Information to us via the Website. L'Queen also automatically receives and records information from your browser on our server logs including but not limited to your Internet protocol address, cookie information and the page you requested. Should you wish to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies.

L'Queen uses the Personal Information:

1. To send communication regarding any ongoing promotions or L'Queen news;

2. To evaluate your preferences and facilitate future works on the Website. In order to provide the above services to you, L'Queen may share your Personal Information with our subsidiaries and affiliated companies worldwide or third-party service providers who are employed to perform functions such as marketing, payment, fulfilment and delivery of orders. These service providers are subject to confidentiality obligations and may only use the Personal Information to perform the necessary functions and not for other purposes. Where there is a legal obligation to do so, L'Queen may also disclose the Personal Information to any relevant regulatory body or pursuant to a court order.

Your Personal Information will not be sold, transferred or otherwise conveyed to unaffiliated third parties or third parties who are not service providers without your approval at the time of collection. At such point of collection, you shall have the opportunity to indicate whether you would like to "opt out" of receiving promotional and/or marketing information from L'Queen and its related companies and associated companies. You may also choose to unsubscribe to our mailing list at any time by clicking the "Unsubscribe" button in the email or sending an email to the applicable CRM department or in writing to us. Your request for us to cease sharing your Personal Information with other entities for marketing purposes will only take effect as soon as practicable from the date we receive your request.

Your Personal Information will be retained for as long as it is necessary to fulfil the purpose for which it is collected or in accordance with applicable laws. Should you choose to unsubscribe from our mailing list, please note that your Personal Information will still be retained on our database although we will cease to send you any further communications.

To help ensure that your shopping experience is safe, simple and secure, L'Queen uses Secure Socket Layer (SSL) technology. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.